1. Information We Collect

• Business Information: Name, address, GST details, DLT registration info.
• Contact Information: Email, phone numbers, sender IDs.
• Service Data: Uploaded contact lists, message content, call recordings (if applicable).
• Usage Data: Log data, delivery reports, campaign statistics, and traffic data.

2. How We Use Your Information

• Provide Bulk SMS and Voice Call services.
• Deliver messages accurately and in compliance with regulations.
• Communicate billing details and support matters.
• Improve our services and security.
• Comply with TRAI, DoT, and legal requirements.

3. Data Confidentiality

• All client data is treated as confidential.
• We do not sell or rent data to third parties.
• Access is limited to authorized personnel only.

4. Third-Party Sharing

• Telecom operators and DLT platforms (for message delivery).
• Legal or regulatory authorities if required.
• Technology providers under strict confidentiality.

5. Data Security

• SSL encryption
• Secure servers & firewalls
• Access control & authentication
• Regular audits & monitoring

No online system is 100% secure. We strive to protect your data.

6. Data Retention

• Campaign logs retained as per compliance (up to 90 days).
• Voice recordings retained as per client/legal requirement.

7. Your Rights

• Access or correct your personal information.
• Request deletion or export of data.
• Withdraw consent (subject to legal compliance).

8. Cookies & Tracking

We use cookies to improve user experience and analytics. You can modify cookie settings anytime in your browser.

9. Changes to Policy

We may update this Privacy Policy periodically. Changes will be posted with a revised effective date.